Cancellation Policy

Clients are advised that when booking an appointment they are reserving a therapists time exclusively for their treatment. We require 48 hours notice for cancellation of any appointment to avoid incurring the full cost of the treatment booked. Please note for some treatments payment will be required at the time of booking.

We offer 10% discount for full time students & NHS staff with valid I.D. card. (This discount can only be applied to individual treatments and cannot be used in conjunction with any other offer.)

Cancellation policy

We require 48 hours notice for cancellation to avoid incurring the full cost of the treatment booked. There are no exceptions made to this policy whatever the circumstances. By making a booking you are agreeing to these conditions.

For larger bookings over 2 hours we require 7 days notice.

Please make it your priority to arrive on time for all appointments as appointment times are not flexible. Clients arriving late will miss their treatment time and will be charged for the full cost of the treatment booked.

Please note there will be a administration fee of £5.00 should you require a refund.

Paying by card

With regret from the 1st November 2012 if you wish to pay by card there will be a small processing fee of 50p for debit cards and £1.50 for credit cards. Apologies for any inconvenience.

Customer Notice:

All treatments at Beauty Above are by appointment only. When visiting the salon please be patient pressing the intercom as treatments may be in progress. In some instances we may not be able to answer the door. For enquires, bookings or to purchase a voucher please contact us in advance to avoid disappointment on 02082576101